Installation or Configuration Guide
AWS Region Setup
Setup a region manually:
You may be asked by our support representatives to setup your FTP2SF instance to use a new region, this occurs when we want to enable advanced debugging and monitoring options or when we introduce a new AWS Region and Endpoint.
The following regions are currently supported, if a region is not listed please contact us to arrange regional endpoint activation.
| Region Name | AWS Data Centre | Egress |
|---|---|---|
| Europe (London) | eu-west-2 | 13.41.242.20 |
| Europe (Frankfurt) | eu-central-1 | 3.69.152.37 |
| Europe (Stockholm) | eu-north-1 | 13.49.234.187 |
| Australia (Sydney) | ap-southeast-2 | 52.62.65.149 |
| India (Mumbai) | ap-south-1 | 65.2.185.116 |
| USA (N.Virginia) | us-east-1 | 107.20.141.103 |
| USA (N.California) | us-west-1 | 52.8.71.165 |
| Singapore (Singapore) | ap-southeast-1 | 52.74.211.90 |
To setup a region manually
- Step 1: Login to your SF org where the FTP2SF package is installed and Click on ‘Setup’.
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- Step 2: In the ‘Quick Find’ box, key/type in ‘Custom Metadata’ and click the ‘Custom Metadata Types’.
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- Step 3: Click on ‘Manage Records’ next to the ‘Region’ custom metadata.
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- Step 4: Click the ‘New’ button.
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- Step 5: Type the name of the region you would like to add e.g. ‘London’. Please ensure that the record has the Active checkbox checked and that only this metadata record is set Active.
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- Step 6: In the ‘Quick Find’ box, type ‘Remote Site Settings’ and click on ‘Remote Site Settings’ as shown below. Locate the ‘FTP2SF’ record and click on the ‘Edit’ link next to it.
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- Step 7: In the ‘Remote Site URL’ field type ‘https://v2.london.ftp2sf.io’ since the region we added was ‘London’. So, the format for the URL is ‘https://v2.YourRegionName.ftp2sf.io’.
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- To verify the new Region has been applied, In the ‘Quick Find’ box, type ‘Installed Packages’ and from the Installed Packages view, click on ‘Configure’ link next to the FTP2SF package.
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- Confirm that the ‘London’ region is selected.
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